There are many websites that you will find extremely helpful as you manage your operation. A few are shortlisted here, if you want to go directly to the site, please click on the relevant link below.
10 Downing Street
Care Quality Commission
Dementia Care Toolkit
Chartered Institute of Personnel and Development
Children's Workforce Development Council
Criminal Records Bureau
Department for Business Innovation and Skills
Department of Health
General Social Care Council
Health and Safety Executive
HM Revenue and Customs
Independent Safeguarding Authority
Skills for Care
Here you will find guidance documentation and the 16 outcomes as described in the Guidance about compliance: Essential standards of quality and safety. It is not mandatory for providers to routinely use or complete the PCA, but the CQC encourage you to use it as it will be helpful when assessing your compliance on an ongoing basis.
The CQC may ask you to submit some or part of the PCA when they are carrying out a review of compliance (either planned or responsive). Where you collate evidence to demonstrate compliance in a format that is different from the PCA, you must submit such evidence, within the specified timeframe, when the CQC ask for it.
The PCA focuses on outcomes for the 16 key essential standards most directly related to the quality and safety of care. These are set out in part 4 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010:
As stated on the homepage – this site is not affiliated with the Care Quality Commission but rather a repository of CQC information organised alongside the PCA wizard for your own use.
The Essential Standards of Quality & Safety
Quick guide to the essential standards
Setting the bar: Monitoring of compliance
Provider compliance assessment: guidance for providers
PCA Outcome 1 (Regulation 17): Respecting and involving people who use services
Whilst the content for this site has been sourced from the publicly available information on the http://www.cqc.org.uk website, this site is in no way affiliated with the CQC. This site is merely a tool to assist providers who do not use Coolcare3 to increase the quality of care they offer whilst improving their own efficiencies and it’s content has been put together by industry experts.
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